Roger Burlton defining Business Architecture
ABOUT PRG
PRG is the longest running BPM professional services company in the world
PRG is the first to develop and apply a comprehensive process methodology that focussed on performance improvement. We have helped our clients globally to realize significant process improvements and implement new business models on over two hundred occasions.
We continue to lead the field, with our recent introduction of the Business Agility manifesto, and pioneering the principles of self management within organization.
PRG In Action - Case Studies
See our expertise in action with case studies of how we helped clients across multiple industries
WORKING WITH PRG
We most value a holistic, common sense and value focused work philosophy.
We believe in looking at all perspectives of business issues and balancing criteria for the solution to ensure optimum fit.
WHAT CLIENTS SAY
Richard B. Levine
Senior Business Architect - Large Regional Grocery Chain
Over a period of 10 years I have had several excellent engagements with the Process Renewal Group. They have trained, mentored and consulted on the subjects of Business Process Management, Business Process Analysis /Modeling, and Strategic Capability Roadmapping. Their methodology and their actionable insights regarding how businesses can determine and improve what is most important to work on, both operationally and strategically, have made a significant impact on my organization’s performance.
Tim Evans
Senior Business Architect - Financial Services
The Process Renewal Group played a pivotal role in several major initiatives I was delivering. They helped us understand which areas of the business had to improve to deliver our chosen strategy, several of which were not originally on the focus list but were subsequently validated as the initiatives progressed. They brought a holistic approach to understanding business performance drivers and helped us understand what needed to improve to achieve our objectives. And through these engagements, they helped institute a cultural change towards the role of business processes which continues today. Their success with these engagements has led to further partnership with Process Renewal Group in other areas of the organization.
Steve Robert
Sr. Process Architect, Media
Process Renewal Group was our ideal partner for translating our transformation goals into concrete actionable plans to ensure alignment and traceability. I had the opportunity to work with PRG on two occasions, once with a major Canadian Financial Institution and again with a major Canadian Digital Media company. In both cases, I was extremely satisfied with the breadth and depth of their recommendations to drive improved organizational performance through their process-centric and Customer focused approach.
OUR SERVICES
HOW CAN WE HELP? +1 905-237-2936
FROM OUR BLOG
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Watch Roger’s recent interview the Process Pioneers youtube channel with Daniel Rayner Who Dictates The Process? || Roger Burlton ||…
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Watch Roger Burlton’s discussion with Adrian Reed on Digital transformation in the recent BAFridge youtube channel #BAFringe : S2E2:…
Dear Manager… I can’t take it anymore!
I consider myself very fortunate in my line of business to have met a lot of very talented people, people…
A Great Work Culture Demands More than Fixing Bad Processes
I have found that the word “process” can have a very polarizing effect on people. There are those who like…
We Are All Millennials Now, And I Love It
Our recent article on how we, as process professionals, can fundementaly change our designs to better engage Millennials was featured in the…
Disrupt, Disintermediate, De-Layer, Dynamize
Just Published an article in collaboration with Doug Kirkpatrick, US Partner at NuFocus Strategic Group. The article was featured in the Huffington Post Business…
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Roger Burlton, President of Process Renewal Group, gives a broad perspective on BPM as he discusses where BPM’s roots lie,…
What’s in a Business Architecture
Introduction This article will outline the steps organizations must take to establish a business architecture to ensure that their bold…
UPCOMING EVENTS
May
8
Mon
THE CORE CONCEPTS OF BUSINESS ARCHITECTURE
Business Architecture provides a strong foundation for business-wide transformation, digitization and optimization and is the basis for having an agile business. Given the inherent complexities, making the right choices in what to change is not simple. Avoiding duplication and sub-optimization means that all of the moving parts must be classified, well understood and inter-connected before change can confidently begin. Business Architecture subject areas are numerous. Processes and capabilities and other important domains are complex enough. Being able to find the interconnections among them is even more so. A well-formed Business Architecture can help untangle the confusion and deliver inherently adaptable solutions.
This session will introduce some of the critical elements needed:
- Stakeholder Value Orientation
- Business Concepts / Information models
- Business Processes
- Business Capabilities
- Business Measurement
- Change Prioritization
- Process / Capability Alignment
May
9
Tue
May 9 @ 9:00 am – 12:00 pm
LEARN HOW TO IMPROVE BUSINESS PROCESSES IN 3 HOURS
What happens when you automate a broken process? What happens when you implement a brand-new system where the old process will no longer work? In a manufacturing environment the result would be the same defects only faster!! In business it is not much different, except the cause of defects can be much harder to spot. Improving business processes is necessary whenever implementing any new technology or seeking to optimize and gain efficiency.
This session is designed primarily for practitioners who are starting their journey in process improvement, or those who are looking for a refresher and some new ideas.
In this session you will learn how to:
- Identify if a business process is in need of improvement
- Understand and document existing processes
- Develop a prioritized list of issues and potential areas of improvement
- Determine root causes and potential solutions
- Synthesize the various solutions into a coherent improvement effort
- Plan and implement the improvement effort
May
29
Mon
May 29 – Jun 1 all-day
The need for Business Architecture competency is growing beyond the traditional interest of IT practitioners to include communities of professionals and managers with a broad set of concerns, critical to the business’ strategy, design and operations. Nowadays, many more people need to know how to influence and lead business performance enhancement, business agility, market focus and customer experience to name just a few. The challenges of fast change, crushing external realities, out-dated business operations and sustainment of the business for continuing relevance are relentless and old ways of planning, prioritization, design and delivering value may be no longer relevant. That’s where Business Architecture comes in.
Quick and effective business change means that those conducting Business Architecture work must incorporate a number of perspectives of the business and also be confident about the interconnections among them. For the business model to be agile, we must be able to identify what’s impacted and design with deliberate integrity to avoid unintended consequences. To be clear, this is about more than ‘Agile’ software development, which by itself, will not make the business more flexible. There is immense complexity in issues other than software. A sound Business Architecture will prove invaluable in sorting things out. A solid Business Architecture will avoid redundancy, maximize the sharing of capabilities, and make best use of scarce resources. With a sound architectural foundation, business-wide transformation, digitalization, and continuous optimization can be accomplished and change efforts can progress smoothly with few surprises.
A major architectural requirement is to be able to adapt the business operating model quickly and easily. Business Architects must capture and provide access to the relevant business knowledge to be able to confidently re-configure how work gets done so that value gets created for our external stakeholders. Clarity on business strategy, business capabilities, end to end value streams and business processes, the information being created and consumed, business decisions, technology resources, and human competencies is essential to make required changes without unnecessary risk in the change itself. Business Architects have to be knowledgeable on how all these domains work together to best serve the support of our value streams to deliver stakeholder value.
This highly participative class will delve into the aspects of Business Architecture, as defined by the Business Architecture Guild’s BIZBOK along with other new methods, leaving the participant with the skills required to make Business Architecture disciplined, repeatable and yet practical.
What You Will Learn
- Understand what a straight forward and useful Business Architecture looks like
- Learn how to implement the key concepts and practices of the BIZBOK
- Understand what the business produces and how it delivers value for its customers and other stakeholders (Business Model)
- Define how the business can be cross-functionally organized and how it can operate in the context of broader business ecosystems (Operating Model)
- Align what investments in resources and capabilities the business should make (Pain-Gain Resources Model)
- Learn to build information, capability and process architecture models and interconnect them through a balanced business performance scorecard
- Be able to use the architecture to accelerate change projects and leverage breakthrough digital technologies
Main Topics
- This is a pragmatic working class with a case study and team workshops to practice the techniques
- Be able to socialize architectural concepts upward and reduce internal resistance to change
- Learn a method that scales for both small and large organizations
- Built on BIZBOK principles and acknowledged Business Architecture Best Practices
- Work with Roger Burlton; the most experienced pragmatist in this field
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