PRG is the longest running BPM professional services company in the world

PRG is the first to develop and apply a comprehensive process methodology that focussed on performance improvement. We have helped our clients globally to realize significant process improvements and implement new business models on over two hundred occasions.

We continue to lead the field, with our recent introduction of the Business Agility manifesto, and pioneering the principles of self management within organization.

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Roger Burlton defining Business Architecture

See our expertise in action with case studies of how we helped clients across multiple industries


We most value a holistic, common sense and value focused work philosophy.

We believe in looking at all perspectives of business issues and balancing criteria for the solution to ensure optimum fit.

Optimizing for Results

We optimize for measurable business performance while avoiding business and compliance risks concurrently.

People Focused

We strive to eliminate staff frustration, by design processes that engage and empower your team to deliver on their stated objectives and targets

Technology Agnostic

While we have worked and partnered with numerous technology vendors over the years, our solutions are always first and foremost based on your individual organization’s needs. When necessary, we will recommend only the best tools to meet your requirements.


We have numerous speaking engagements across the globe, come to hear in person what we have to say!


HOW CAN WE HELP? +1 905-237-2936



Business Change and Transformation Conference Europe IRM UK 2024 @ etc.venues
Apr 23 – Apr 24 all-day
Business Architecture Best Practices: Practical Methods to Enable Business Change
May 6 – May 9 all-day

The need for Business Architecture competency is growing beyond the traditional interest of IT practitioners to include communities of professionals and managers with a broad set of concerns, critical to the business’ strategy, design and operations. Nowadays, many more people need to know how to influence and lead business performance enhancement, business agility, market focus and customer experience to name just a few. The challenges of fast change, crushing external realities, out-dated business operations and sustainment of the business for continuing relevance are relentless and old ways of planning, prioritization, design and delivering value may be no longer relevant. That’s where Business Architecture comes in.

Quick and effective business change means that those conducting Business Architecture work must incorporate a number of perspectives of the business and also be confident about the interconnections among them. For the business model to be agile, we must be able to identify what’s impacted and design with deliberate integrity to avoid unintended consequences. To be clear, this is about more than ‘Agile’ software development, which by itself, will not make the business more flexible. There is immense complexity in issues other than software. A sound Business Architecture will prove invaluable in sorting things out. A solid Business Architecture will avoid redundancy, maximize the sharing of capabilities, and make best use of scarce resources. With a sound architectural foundation, business-wide transformation, digitalization, and continuous optimization can be accomplished and change efforts can progress smoothly with few surprises.

A major architectural requirement is to be able to adapt the business operating model quickly and easily. Business Architects must capture and provide access to the relevant business knowledge to be able to confidently re-configure how work gets done so that value gets created for our external stakeholders. Clarity on business strategy, business capabilities, end to end value streams and business processes, the information being created and consumed, business decisions, technology resources, and human competencies is essential to make required changes without unnecessary risk in the change itself. Business Architects have to be knowledgeable on how all these domains work together to best serve the support of our value streams to deliver stakeholder value.

This highly participative class will delve into the aspects of Business Architecture, as defined by the Business Architecture Guild’s BIZBOK along with other new methods, leaving the participant with the skills required to make Business Architecture disciplined, repeatable and yet practical.

What You Will Learn

  • Understand what a straight forward and useful Business Architecture looks like
  • Learn how to implement the key concepts and practices of the BIZBOK
  • Understand what the business produces and how it delivers value for its customers and other stakeholders (Business Model)
  • Define how the business can be cross-functionally organized and how it can operate in the context of broader business ecosystems (Operating Model)
  • Align what investments in resources and capabilities the business should make (Pain-Gain Resources Model)
  • Learn to build information, capability and process architecture models and interconnect them through a balanced business performance scorecard
  • Be able to use the architecture to accelerate change projects and leverage breakthrough digital technologies

Main Topics

  • This is a pragmatic working class with a case study and team workshops to practice the techniques
  • Be able to socialize architectural concepts upward and reduce internal resistance to change
  • Learn a method that scales for both small and large organizations
  • Built on BIZBOK principles and acknowledged Business Architecture Best Practices
  • Work with Roger Burlton; the most experienced pragmatist in this field

Enterprise Architecture & BPM Conference Europe IRM UK 2024 @ London, UK
Jun 3 – Jun 6 all-day


+1 905-237-2936


Do you have an upcoming project you would like to discuss?

Do you have any critical strategic objectives you want to achieve?

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