Process Improvement Mastery Online Course

Drive organizational success with this comprehensive process improvement course. Led by industry expert Sasha Aganova, you’ll master the skills to analyze, redesign, and optimize business processes through hands-on learning and real-world applications. Gain the tools and techniques to deliver measurable results and become a process improvement hero in your organization.
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Course Overview

  • Comprehensive 5-phase methodology for process improvement initiatives
  • Hands-on learning of practical tools and techniques for process analysis and redesign
  • Real-world case studies and exercises to reinforce learning outcomes
  • Strategies for effective change management and stakeholder engagement
  • Techniques for generating innovative ideas and breakthrough solutions
  • Best practices for implementing and sustaining process improvements – Taught by industry expert with over 20 years of experience in process excellence


Learning Outcomes



Gain mastery in process improvement methodologies and techniques.



Develop skills to analyze, redesign, and optimize business processes



Learn to drive change and achieve measurable results in your organization.



Acquire a toolkit of practical templates, frameworks, and best practices.



Enhance your ability to lead and collaborate on process improvement initiatives.

Enroll Now and Take the First Step Towards Process Improvement Mastery

Don’t miss this opportunity to transform your career and drive organizational success. Register today and join a community of process improvement champions.

About the course instructor


Sasha Aganova

Managing Partner at Process Renewal Group and a University Lecturer

With over 20 years of experience as a leader in business process modernization, Sasha brings innovative ideas to the intersection of business processes, business design, and cultural transformation. She has worked with diverse companies around the world to improve their ways of operating. Sasha is a frequent presenter and keynote speaker at conferences, sharing her knowledge with the broader community. In addition to her consulting and training work, Sasha teaches the Integrated Systems Design course at the University of Toronto for students about to graduate and enter the workforce ready to hit the ground running as process professionals.

PRG is proud to have trained students from:

What past students have to say

Past participants praise the course’s practicality, delivery, and the confidence it instills. They value the hands-on learning, real-world applications, and the comprehensive toolkit they gain. Graduates report making an immediate impact in their organizations and recommend this course for driving meaningful change in their organizations.

Become a Process Improvement Hero: Start Your Journey Today

Embark on a transformative learning experience that will elevate your skills and empower you to drive change. Enroll now and gain the tools, techniques, and confidence to master process improvement and make a lasting impact in your organization.